You can find all of the feedback you’ve left for sellers in your Feedback profile. From there, you can also follow up, make changes, or add comments to feedback you’ve left.
Are you a seller looking for information on feedback? Read our article on viewing and responding to feedback left by a buyer
Once you’ve left feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral feedback you’ve left, you can ask the seller for a feedback revision.
How to follow up on feedback you’ve left
From time to time, you may want to follow up with some additional context or information on feedback you’ve already left. You can leave one follow-up comment on each item. Here’s how:
Keep in mind that leaving a follow-up comment doesn’t change your original comment or rating.
Once you’ve submitted positive feedback for a seller, you can’t change it to neutral or negative feedback.
How to respond to a revision request
If a seller would like you to revise your feedback, we’ll send you an email with all the details. You’ll then have 10 days to either:
We’ll send you a reminder if you haven’t responded after 7 days. Revision requests expire after 10 days and the feedback won’t be changed if you haven’t responded within that time.
If you want to revise your feedback, you can contact the seller and ask them to send you a feedback revision request.