How the 4Bike Money Back Guarantee protects sellers
The PayPal Money Back Guarantee is designed to allow buyers to make purchases with confidence.
It also protects sellers in the following ways:
- If a buyer opens a case and you refund them within 3 business days, we will refund your final value fee for the transaction.
- Buyers are always encouraged to contact the seller before filing a case. If you’re not able to resolve the issue, you can ask us to step in and help.
In addition, we automatically remove defects, adjust the seller’s Late delivery rate and remove Feedback when we close an PayPal Money Back Guarantee case or appeal request in favour of the seller.