If you see a payment pending in your account, it may be because either PayPal or 4bike have placed a temporary hold on it.
If you’re a managed payments seller, you can check the status of your transaction or Payouts by going to Payments tab in Seller hub.
In some situations, PayPal may place a hold on your payment. Check your PayPal account to see if there’s a PayPal hold. You can also contact PayPal for more information.
If your buyer reports an issue with a transaction, we may place a hold on your payment until the issue is resolved.
You can check the expected date when a payment will be available by going to your Sold history in My eBay, and selecting See payment status, or in the Orders section of Seller Hub.
Check payment holds
If you’re a new seller who hasn’t established a selling record yet, we might put payments from your buyers on hold. Generally, the funds will be available either:
If the buyer reports a problem with the transaction, we’ll place another hold until the issue has been resolved.
You’ll become an established seller after:
We recommend sending your items as quickly as possible and with tracking – you’ll keep your customers happy, and get the fastest access to your payments.
If you’re an established seller, you should usually get access to your payments immediately, but there are some reasons why your funds could still be placed on hold:
For more information, see our article on seller levels and performance standards and selling practices policy.
We may hold your funds for 21 days if we determine the transaction to be a risk. Category, price, and seller standing can all contribute to this decision. However, this hold will generally only apply to sellers who are already under the Funds Availability programme.